Our Commitment to You
At MethodistEducation, we are committed to providing high-quality educational content and ensuring student satisfaction. This Refund Policy outlines the circumstances under which refunds may be requested and the process for obtaining them.
We believe in the value of our educational methodology courses and want you to feel confident in your investment. Our refund policy is designed to be fair to both students and our educational mission.
All refund requests are handled on a case-by-case basis, and we reserve the right to make final decisions based on the specific circumstances of each request.
Refund Eligibility
14-Day Money-Back Guarantee
Full refund available within 14 days of course enrollment
- Request must be submitted within 14 calendar days of initial enrollment
- Applies to all course packages and subscription plans
- No questions asked policy for first-time students
- Refund processed to original payment method within 5-7 business days
Partial Completion Refunds
Prorated refunds for courses with less than 25% completion
- Available if less than 25% of course content has been accessed
- Calculated based on modules completed and time elapsed
- Must be requested within 30 days of enrollment
- Does not apply to courses where certificates have been issued
Technical Issues
Full refund for unresolved technical problems
- Platform accessibility issues preventing course access
- Video or content loading problems not resolved within 48 hours
- Account access issues due to system errors
- Must be reported to support team for resolution attempt
Course Cancellation
Full refund if we cancel or significantly modify course content
- Immediate full refund if course is cancelled by MethodistEducation
- Refund or course credit if curriculum is substantially changed
- Alternative course options provided when available
- Notification provided at least 7 days before any changes
Non-Refundable Items
The following items and circumstances are not eligible for refunds:
- Courses completed beyond 25% of total content
- Certificates that have been issued and downloaded
- One-on-one coaching sessions that have been conducted
- Physical materials or resources that have been shipped
- Courses accessed through promotional or discount codes (unless specified)
- Subscription renewals after the initial billing period
How to Request a Refund
1 Submit Request
Email contact@methodisteducation.net with your refund request
2 Provide Information
Include your enrollment details, reason for refund, and order number
3 Review Process
Our team reviews your request within 2 business days
4 Refund Processing
Approved refunds processed within 5-7 business days